Cloud, Cognitive and Containers Integral to Future Service Management

BMC Software
As companies take on digital transformation, Cloud, Cognitive and Container technology will become crucial to the next phase of IT Service Management. An IDG survey among 200 U.S.-based IT decision makers looked at the technologies and strategies that will drive companies toward their transformation goals. View this infographic for a snapshot of the top trends organizations expect to shape the future of ITSM. Find out what ITDMs say are the top five DX objectives - and what they think the next critical step will be in digital transformation.