AI-Powered Voice of the Customer Analytics

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There is a 99% chance that your organization is surveying customers and recording every customer interaction today. Finding valuable Voice of the Customer (VoC) insights in millions of interactions has been very challenging, but now next-generation VoC tools are just a click away. In this webinar learn how OpenText Explore, leveraging the OpenText Magellan platform, collects customer feedback from a variety of channels and shows you customer buying behaviors, competitive intelligence, and helps you improve your products, service and promotions.