Resource Library

Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like physical security and data protection.

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eBook | Presented by ServiceNow Inc

Adapting IT operations to uncertain times

In the Fall of 2019, who could have predicted the drastic changes coming to every part of business?

eBook | Presented by ServiceNow Inc

AIOps & Visibility for Dummies

This complimentary eBook lays out the challenges that AIOps helps you overcome—offering strategies for implementation.

eBook | Presented by ServiceNow Inc

Combining IT operations management and security operations using AIOps

The IT threat landscape is in flux. Learn how Artificial Intelligence for IT Operations (AIOps) monitors data and manages incident response, so IT and security operations can collaborate to efficiently and effectively secure corporate data assets and prevent threats and breaches.

eBook | Presented by ServiceNow Inc

Deliver a CMDB with true business value: 6 essential steps

In this ebook, you’ll learn the essential practices for delivering and maintaining a CMDB that offers true business value.

eBook | Presented by ServiceNow Inc

Delivering uninterrupted digital services at speed requires predictive AIOps

Today, IT needs to become proactive to help the business.

eBook | Presented by ServiceNow Inc

Enterprise SRE: Service Reliability eBook from EMA Research

This eBook focuses on the need for enterprise SREs, how to improve SRE adoption, and recommendations and considerations for DevOps and operations teams as organizations shift left.

eBook | Presented by ServiceNow Inc

Harness AIOps to improve predictability and real-time decision-making

Learn how this ensures IT can fix service degradations or outages before users across the enterprise are impacted.

eBook | Presented by ServiceNow Inc

Reimagining IT service delivery and operations in unimagined times

Download this ebook to discover the top 3 ways adding Operations Management to your ITSM strategy can help your business be more resilient even in today’s challenging conditions. Drive down costs, swiftly scale and deliver better service experiences.

eBook | Presented by ServiceNow Inc

The world just changed, and IT operations is on the front lines. Are you ready?

This ebook reveals how you can proactively predict issues, prevent impact, and automate resolution with ServiceNow.

2021 Gartner Magic Quadrant for the CRM Customer Engagement Center

Inside the Gartner 2021 Magic Quadrant for the CRM Customer Engagement Center report you’ll find an unbiased, third-party evaluation of vendors providing customer service and support applications. You’ll also learn the details on why ServiceNow is named a Leader in the 2021 Magic Quadrant for a second year in a row.

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