Resource Library

Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like physical security and data protection.

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White Paper | Presented by Microsoft

Transform your field service with IoT, AI, and mixed reality

Once considered a cost center, field service— including service requests, scheduling, resource assignment, and parts management—is becoming a profitable source of business intelligence and brand differentiation. The key to this transformation is connected field service technology.

White Paper | Presented by Microsoft

Bump Up Your Email to Business Class

Paid, hosted business-class email offers enhanced security features and ease of use that you don't get from free email services. Consider an upgrade if you want to: - Get more out of email performance - Add security features - Save IT resources - Increase data storage space - Simplify management - Find out how Exchange Online with Office 365 makes this possible.

White Paper | Presented by Microsoft

6 Step Email Security Plan

As many as 43 percent of cyberattacks are aimed at small businesses, which means your business could be vulnerable. Protect your data with the email security features you need to grow your business with confidence. Office 365 has built-in, always up-to-date security and compliance features for greater peace of mind. Download this free e-book to see how Microsoft safeguards your data, including: - Advanced Threat Protection for real-time protection and rich reporting - Exchange Online and Outlook 2016 to keep email data safe – wherever users access it - Automatic security updates and patches across all registered devices

White Paper | Presented by Microsoft

The Total Economic Impact™ of Microsoft Dynamics 365 for Field Service

What if field teams in your organization could reduce the number of hours they bill for repair and maintenance work by up to 60 percent? That’s one of the potential benefits your organization could experience by using Microsoft Dynamics 365 for Field Service.

White Paper | Presented by Microsoft

5 innovative ways industry leaders modernize their field service 

Intelligent products and equipment connected by Internet of Things (IoT)-enabled field service management software are revolutionizing field service by providing greater efficiency, improved levels of service, and new revenue streams. Read this e-book to explore the innovative ways that five industry leaders transformed from costly break-fix models to models that are profitable and proactive using the IoT capabilities of Microsoft Dynamics 365 for Field Service. From helping MacDonald-Miller reduce service completion time by nearly two weeks to saving Tetra Pak’s customers more than $30,000 by predicting and preventing future breakdowns, Dynamics 365 for Field Service is enabling these organizations to deliver better customer experiences and profits.

White Paper | Presented by Microsoft

Three keys to exceeding buyer expectations

Only 23% of business buyers say that sellers provide an excellent experience. How can your sales team make the shift to a buyer-centric model so they can meet – or even exceed – the high expectations of B2B buyers?

White Paper | Presented by Microsoft

 How to Prepare for Windows Server 2008 End of Support

End of support is an ideal time to transform your IT estate with the cloud. But we know that it can be hard to upgrade everything before the end-ofsupport timeline. To address this need, we are pleased to announce that Extended Security Updates will be available for free in Azure for 2008 and 2008 R2 versions of Windows Server (and SQL Server) to help secure your workloads for three more years after the end-of-support deadline. You can rehost these workloads to Azure with no application code changes.

White Paper | Presented by Microsoft

Real enterprise experiences with Microsoft 365

Switching to the cloud is a big shift to undergo as a business – there’s a lot to keep track of and manage during the transition. Those that have yet to move to the Cloud want to know, “Was it worth it?” That’s why, in this e-book, we look at how your peers handled their migrations to learn from their challenges and successes.

White Paper | Presented by Microsoft

Crash Course in Azure Active Directory

Azure AD is Microsoft’s cloud-based directory and identity management service. It combines core directory services, advanced identity protection, and application access management. Azure AD delivers single sign-on (SSO) access to on-premises and cloud applications, helping users stay productive. Using Azure AD, developers can quickly integrate IAM into their applications.

White Paper | Presented by Microsoft

6 Steps to Building a Holistic Security Strategy with Microsoft 365

Securing data and systems is a top priority for organizations. But meeting this challenge gets more difficult every day as attacks grow more sophisticated, employees use a wider array of devices and applications, and data flows into and out of your business in more ways.

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