Resource Library
Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like physical security and data protection.
A Guide to CCPA: Understanding and complying with California’s new legislation
In recent years, a rash of high-profile data breaches has created new and growing concerns among consumers worldwide. While a federal US law has yet to be proposed, California is leading the way for the United States with their new law the California Consumer Privacy Act (CCPA) which provides consumers with rights over how their data is being used.
Businesses Seek to Take Supply Chain Integration to the Next Level
A new IDG Research MarketPulse survey confirms that a connected, integrated supply chain is crucial to success in the era of digital business. However, companies face staffing and data quality challenges, leading a strong majority to turn to a third party for complex data integration.
Quality CRM Data: The Key to Delivering Great Customer Experiences
In a culture that relies heavily on social media, online reviews, and brand advocacy to gauge product and brand performance, your ability to deliver great customer experiences is key to rising above the competition. Tap the full power of your CRM to meet the challenge.
The Fundamentals of CRM Data Management
Businesses that get data management right experience better customer relationships, create more effective sales and marketing campaigns, and uncover valuable insights that increase revenue and growth. In fact, companies that embrace a data-driven strategy are growing 30% year-over-year.
ThinkJar: Six Transformational Customer Service Trends
Discover how to make the most of the trends to deliver great experiences for everyone involved in your customer service.
A Market Guide to Simulation-Based Cybersecurity Training
This white paper defines the simulation-based training market, the advantages to simulation-based training, capabilities of the cloud-based platforms that deliver this training, and the value of this type of training to security leaders and team members.
A Holistic Approach to Vulnerability Management
Today's internet-scale cyberthreats can overwhelm the defenses of businesses that lack visibility into vulnerable digital assets that comprise their digital attack surface. Many of the front-page data breaches you read about are a result of threat actors finding unknown, unprotected, and unmonitored assets to use as attack vectors.
A Market Guide to Simulation-Based Cybersecurity Training
This white paper defines the simulation-based training market, the advantages to simulation-based training, capabilities of the cloud-based platforms that deliver this training, and the value of this type of training to security leaders and team members.
A Market Guide to Simulation-Based Cybersecurity Training
This white paper defines the simulation-based training market, the advantages to simulation-based training, capabilities of the cloud-based platforms that deliver this training, and the value of this type of training to security leaders and team members.
Eckerson Azure Report: Best Practices for Migrating a Data Warehouse to the Cloud
Once a cutting-edge technology for outliers and early adopters, the cloud is now fundamental to IT success in a data-rich, high-velocity marketplace.