Resource Library

Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like physical security and data protection.

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eGuide | Presented by ServiceNow Inc

The Now Platform Reference Guide

This guide provides a high-level overview of all the features and functions built into the ServiceNow Platform™ It answers the questions, “What is the Now Platform?” and “What can the Now Platform do for me?”

eBook | Presented by ServiceNow Inc

3 common business challenges you can solve using the Now Platform

This ebook guides you on when to build apps yourself and covers three business challenges the Now Platform can help you solve.

eBook | Presented by ServiceNow Inc

No-Code Apps for Dummies: Grow the value of your ServiceNow solution

This book guides you through the process of building a custom application.

Market Guide for AIOps Platforms

AIOps platforms enhance I&O leaders’ decision making by contextualizing large volumes of varied and volatile data.

The Forrester Wave™: Intelligent Application And Service Monitoring, Q2 2019

In our 29-criterion evaluation of intelligent application and services monitoring (IASM) providers, we identified the 13 most significant ones — BMC Software, CA Technologies, Cisco (AppDynamics), Datadog, Devo, Dynatrace, IBM, Micro Focus, New Relic, Riverbed Technology, ScienceLogic, Splunk, and Zenoss — and researched, analyzed, and scored them.

Command Your IT Estate with Curated Content from Technopedia

We have all this data at our fingertips – with the power to make big decisions for the trajectory of our businesses – but what if that data isn't reliable? How do we make organizational change if the data we rely upon everyday can't be trusted to give us actionable insights?

Protect your IT Estate from Software Vulnerabilities

Managing software vulnerabilities in today’s threat environment can be overwhelming. The number of patches you need to deploy each month is already vast and it continues to grow every day. You need to carefully configure and test every patch before you roll it out – otherwise, you risk disrupting critical systems and hampering user productivity. All of that takes more time than you have.

5 Ways to Integrate SaaS Into Your SAM Strategy

In this white paper: 5 Ways to Integrate SaaS Into Your SAM Strategy, you will learn about the “must-do’s” that should be part of your Software Asset Management practice when implementing your SaaS plan.

Six Must-Do Steps to Modernize Your SAM

In this white paper you will discover the six critical shifts that ITAM and SAM teams must make to modernize and remain relevant in this new technology landscape.

2020 Planning: The Practical SaaS Management Handbook

Companies are using more SaaS apps than ever. Gartner, Inc. predicts that surging worldwide SaaS revenue is on target to reach $113.1 billion by 2021.1 While SaaS expenses once represented a small fraction of software spending, Gartner forecasts that SaaS apps will account for 45% of overall software spend by 2021.

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