2022 Winner Profile

TIAA

Tim Byrd

COMPANY WHERE WON: TIAA

PROJECT DESCRIPTION:

Project name: Enterprise Phishing Awareness Uplift – Associate Accountability Partnership Project

Description:Phishing is the #1 way attackers try to cause digital harm to companies. While TIAA has operated an Enterprise Phishing Awareness Program for years, associates were not being held fully accountable for poor performance, KPI thresholds were too high, and program evolution had stagnated. This project reinvigorated the phishing awareness program and focused on resolving these issues while delivering several innovation enhancements!. As a result, phishing awareness is up across TIAA, risk has been reduced, associates are recognized monthly for strong phishing performance, and TIAA is working more effectively as one team to stop phishing attacks!

INDUSTRY: Financial Services Industry