There\u2019s a storm brewing on the SmartThings forums, as the SmartThings community suffered a big loss when community developer Bruce Ravenel announced his decision to pull Rule Machine.You can set up \u201croutines\u201d and add \u201cactions\u201d such as turning all the lights on, opening garage doors, unlocking doors and setting the thermostat in the SmartThings app. If you wanted those devices to be smarter and interact with other apps, then IFTTT lets people setup If This Then That recipes. But Rule Machine added another level of \u201csmart\u201d to smart devices. As was explained on the HA (Home Automation) Forums, Rule Machine is \u201clike IFTTT but with an extra \u2018This.\u2019 If This and This, then do an action.\u201dThe open hardware platform was originally pimped as being a hacker-friendly hub, not hacker as in malicious hacking but in the form of developing, of creative hacking such as getting the hub to connect to other platforms that weren\u2019t compatible with an out-of-the-box SmartThings.There have been people who were unhappy about changes since Samsung acquired SmartThings, such as by the extra-long wait after the promise of the newest SmartThings hub being released in March 2015 but hub 2.0 not actually rolling out until September,\u00a0yet the platform was a decent bet if you were looking for one that works with a plethora of other devices. There are even some plusses, such as all Samsung 2016 SUHD TVs having the SmartThings hub technology built into it, so you won\u2019t need a separate hub \u201cto connect with, control and monitor more than 200 other compatible devices, including lights, locks, thermostats, cameras, speakers, appliances, SmartThings sensors and more.\u201dThere are always optimistic cheerleader-types and hater-types on any forum, but there have been continued grumblings about SmartThings\u2019 performance and ongoing outages. About a month ago, the SmartThings staff admitted the platform had degraded due to \u201cstress on the database clusters.\u201dApparently yesterday was the proverbial last straw as Ravenel posted a Rule Machine withdrawn notice that stated, \u201cIn light of the ongoing serious degradation of the SmartThings platform, and the total lack of transparency into the problems with the platform by the company, I have reached the conclusion that it is prudent to no longer support Rule Machine in this environment.\u201dHe added:Rule Machine is subject to random failure due to the degraded platform. The platform randomly causes corrupted Rules that may continue to function in unpredictable ways. There is nothing that I as the author can do to correct this. I cannot in good conscience recommend that you rely on Rule Machine. SmartThings itself offers no support.When you have a problem with SmartThings, you can always turn to support and hope for actual support to resolve the issue. Although Rule Machine was created in the SmartThings community, it provided the system with so much additional functionality that its inability to work correctly could completely mess up your home automation set-up.Some people have contacted SmartThings regarding issues with Rule Machine, but a typical response from SmartThings allegedly would state: \u201cI'm sorry to say that we can't offer support for SmartApps and Device Integrations found on the Community such as Rule Machine. Please understand that these integrations have not been reviewed or vetted by our engineers at SmartThings to ensure that they meet our standards for quality and security. Please don't let this turn you off of exploring our community integrations, though!\u201dA lot of people depended on Ravenel\u2019s Rule Machine.\u00a0As the topic heated up and some were voicing their displeasure on the forum, the SmartThings Staff claimed Rule Machine was never submitted for publication or it would have been put through the review process. Ravenel replied with a screenshot showing it was submitted five months ago, with no response at all. So now that the developer announced he was yanking it, Rule Machine is getting reviewed.That\u2019s no guarantee Ravenel will change his mind or that it will be given the thumbs-up by SmartThings. There are all sorts of amazing things you can do with SmartThings if you can get the app to stop warning of an \u201cunexpected error\u201d occurring, but \u201crules\u201d were important for additional functionality you might have wished to have out-of-the-box. Since \u201crules and triggers can work together to create sophisticated automations,\u201d the Rule Machine issue is one to keep your eyes on if you are on the fence about purchasing SmartThings.