Intel is investigating a potential bug that may be causing SSD 320 solid-state drives to fail. The company is offering replacement drives to affected customers until the issue is resolved, a customer service representative said. Intel is investigating a potential bug that may be causing SSD 320 solid-state drives to fail. The company is offering replacement drives to affected customers until the issue is resolved, a customer service representative said.In Intel forums, users are complaining about SSD 320 drives crashing due to power issues, causing data loss. In some instances the storage capacity on the drive is being reported as only 8MB after the crash.“We are investigating the issue,” Intel spokesman Daniel Snyder said via e-mail. “Any customer with concerns should call Intel customer support.”An Intel technical support representative said that until the issue is resolved, affected customers will be sent a replacement drive. Intel’s customer support contacts are listed on its website. The company also offers live chat support. The SSD 320 was released in March and is being used in both PCs and Apple Mac computers. The drive, which has received positive reviews, is offered with capacities ranging from 40GB to 600GB.Intel has had issues with SSDs crashing in the past. In 2009 it pulled a firmware upgrade for its X25-M consumer SSDs the day after users complained about the software crashing drives. Related content news UK government plans 2,500 new tech recruits by 2025 with focus on cybersecurity New apprenticeships and talent programmes will support recruitment for in-demand roles such as cybersecurity technologists and software developers By Michael Hill Sep 29, 2023 4 mins Education Industry Education Industry Education Industry news UK data regulator orders end to spreadsheet FOI requests after serious data breaches The Information Commissioner’s Office says alternative approaches should be used to publish freedom of information data to mitigate risks to personal information By Michael Hill Sep 29, 2023 3 mins Government Cybercrime Data and Information Security feature Cybersecurity startups to watch for in 2023 These startups are jumping in where most established security vendors have yet to go. By CSO Staff Sep 29, 2023 19 mins CSO and CISO Security news analysis Companies are already feeling the pressure from upcoming US SEC cyber rules New Securities and Exchange Commission cyber incident reporting rules don't kick in until December, but experts say they highlight the need for greater collaboration between CISOs and the C-suite By Cynthia Brumfield Sep 28, 2023 6 mins Regulation Data Breach Financial Services Industry Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe