Why GE consolidated its identity and access management infrastructure

A multi-year effort to centralize GE's IAM functionality has resulted in significant cost savings, improved onboarding and better ability to meet regulatory requirements.

GE has gained substantial cost efficiencies and performance benefits by centrally consolidating its once fragmented identity and access management (IAM) infrastructure. Over a nearly five-year period beginning in 2014, the company has integrated seven separate identity management systems across multiple business units into a single platform that currently governs how two million employees and contractors access GE applications.

The new system has eliminated costly redundancies and allowed GE to establish a standardized set of rules for enterprise-wide application access, claims Paul Bailey, leader of identity management services at GE. The centralized infrastructure has allowed GE to reduce the number of people needed to run the company's IAM program from 250 to half that number. GE has also been able to winnow down its access audit management team from a staff of 25 to just two globally.

Importantly, GE's new identity management platform has also made it easier for the company to onboard new applications, to grant, manage and terminate user access, and to ensure that identities are managed in compliance with regulatory requirements, Bailey says.

What drove GE to change its identity management infrastructure

GE's massive—and now nearly complete—undertaking is an example of how organizations are evolving their IAM capabilities to keep up with changing business requirements and other trends.

To continue reading this article register now

FREE Download: Get the Spring 2019 digital issue of CSO magazine today!