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Emergency Communications Program Coordinator

Confidential

LA Metro Area

Job Description

REPORTING TO: Manager of Emergency Management

DUTIES AND RESPONSIBILITIES:

The successful candidate will serve as part of the employee life safety/emergency preparedness team reporting to the manager of Emergency Management. This position will focus on the tools, protocols, and user support for any communication and information displays that would support our client during an emergency. Typical responsibilities include: forming and leading an interdepartmental task force to develop an emergency communication strategy and related protocols, compatible with public sector Standardized Incident Command System (ICS) communications protocols; coordinating the Emergency Communications Liaison network throughout the employerâs departments; maintaining an inventory listing of and monitoring specialty communications tools and programs to ensure interoperability (ie. Satellite telephones; GETS Cards; 900 MHz color named talk group participation); conducting periodic training and readiness tests for users of radios, call trees, GETS cards and satellite phones; integrate the Company Amateur Radio Network into a comprehensive emergency communications plan; overseeing deployment of the Emergency

Notification System; serving as project lead to identify and implement appropriate Web tools and/or GIS applications to monitor and display situation assessments and response and recovery progress; maintaining and periodically testing all equipment and

communications in the Company Situation Room, Emergency Operations Center and Mobile Command Centers; participating in emergency Duty Manager rotation; coordinate current and proposed communications solutions with IT to ensure alignment with supported technologies; staying abreast of emerging technology; other duties and responsibilities as requested.

RESUME SUBMITTAL:

Interested candidates should submit their resumes via our website at http://www.smrgroup.org. Please attach your resume for this position as an MS Word document during the application process.

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Requirements

MINIMUM JOB REQUIREMENTS:

Experience in an environment that uses radio, satellite phone, or other non-standard telephone communications (military, law enforcement, emergency medical services).

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

- Bachelor's Degree in Information technology or an equivalent combination of education, training, and experience.

- Demonstrated experience evaluating various tools and devices such as Emergency Notification System, Satellite phones, 900Mhz etc. within the context of emergency management response system.

- Experience working with Incident Command System.

- Demonstrated knowledge of National Emergency Communications Plan.

- Demonstrated ability to train and present information and techniques.

- Demonstrated experience working in public sector or similar emergency operations center.

- Demonstrated experience working with cross-functional teams.

- Demonstrated experience planning, organizing, prioritizing and overseeing multiple concurrent projects which require delivery of products and services.

- Demonstrated experience gathering and analyzing information and making recommendations for new tools and technologies related to crisis management communications.

- Demonstrated experience consulting with clients, including independently identifying client needs, developing action plans, identifying deliverables, and presenting results.

- Demonstrated experience interfacing effectively and collaborating with peers, other departments and levels of management to develop solutions and ensure stakeholder buy-in.

- Willingness to travel across Companyâs service territory.

- Demonstrated proficiency with PC application, including Microsoft Office Suite.

Benefits/Salary

Open

- Must demonstrate excellent business mastery, including the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks and safety appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.

- Must demonstrate excellent management mastery, including effective resource and project planning, decision making, results delivery, team building, and staying current with relevant technology and innovation.

- Must demonstrate strong personal mastery, including ethics, influence and negotiation, leadership, interpersonal skills, communication, the ability to effectively manage stress and engage in continuous learning.