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Crisis Management Program Manager

Confidential

Crisis Management Program Manager

Job Description

DUTIES AND RESPONSIBILITIES:

The successful candidate will lead a corporate initiative to implement an Incident Command System (ICS) throughout the Company working with stakeholders from various Company departments as well as disciplines. Typical responsibilities will

include: managing long term programs and projects in collaboration with departments, managers, and executives, that are centered on crisis management and business continuity strategy planning, risk assessments, business impact analysis, training exercises and employee welfare training; preparing and presenting project plans and recommendations to executive management; preparing cost estimates; reviewing proposals from consulting firms and making recommendations on contract awards; building a project team of personnel from various COMPANY departments; conducting meetings, building consensus and documenting decisions; managing the readiness of the Mobile Command Center, which provides support primarily for transmission and distribution operations in the field; developing procedures and check lists and conducting periodic checks to ensure that all systems are operational; preparing

budget for managing costs associated with Mobile Command Center to ensure equipment and technology are kept up to date; managing Emergency Operations Center Project by preparing detailed project plans by interfacing with key stakeholders from various departments, presenting the plans to executive management for approval, and managing scope schedule and budget, and preparing project updates; recruiting and training Life Safety Coordinators and Search and Rescue personnel; maintaining the Survival Supply Program; working with executive management in implementing process change; as required by an emergency event, initiating the appropriate crisis management actions on a 7x24 basis; working collaboratively with all departments, managers and executives that may be affected by the given situation; traveling throughout the Company service territory using a personal vehicle; and performing other duties and responsibilities as requested.

MINIMUM JOB REQUIREMENTS:

Demonstrated experience managing emergency events using the Incident Command System or implementing Incident Command System within a corporate environment.

RESUME SUBMITTAL:

Interested candidates should submit their resumes via our website at http://www.smrgroup.org. Please attach your resume for this position as an MS Word document during the application process.

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Requirements

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

- Bachelor Degree in Business or Technical Discipline or an equivalent combination of education, training, and experience.

- Typically possesses five or more years experience implementing crisis management programs plus two or more years of supervisory or program management experience.

- Demonstrated change management experience particularly implementing process change.

- Demonstrated experience working with project management tools and techniques in developing, managing and implementing multiple projects concurrently, including identifying, maintaining, and/or adjusting the cost, scope, and resources of projects.

- Demonstrated experience consulting with clients, including independently identifying client needs, developing action plans, identifying deliverables, and presenting results/recommendations.

- Demonstrated experience interfacing effectively and collaborating with clients, peers, project personnel, vendors and all levels of management to develop solutions and ensure stakeholder buy-in.

- Demonstrated experience managing cross-functional teams.

- Demonstrated experience analyzing information, integrating processes, systems, and technologies.

- Demonstrated experience making strategic decisions regarding project scope, impact, policy development, and implementation.

- Willingness to be on call on a 24X7 basis as required by an emergency event.

- Willingness to travel throughout Company service territory using a personal vehicle.

Benefits/Salary

Open

- Must demonstrate excellent management mastery, including effective resource and project planning, decision making, results delivery, team building, and staying current with relevant technology and innovation.

- Must demonstrate strong personal mastery, including ethics, influence and negotiation, leadership, interpersonal skills, communication, the ability to effectively manage stress and engage in continuous learning.

- Must possess and maintain a valid California driver's license.

- Demonstrated proficiency with PC application, including Word, Excel, Access, Project and PowerPoint.

- Must demonstrate excellent business mastery, including the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks and safety appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.