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Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like physical security and data protection.

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2016 Digital Channel Threat Report: Derisking Convenience

This white paper examines the interplay between the challenges and opportunities afforded by the growing breadth of digital channels offered by financial institutions. Learn why mobile wallets, real-time peer-to-peer and digital account opening all require the right mix of security solutions, background analytics and personnel to balance positive customer experience with robust fraud protection.

Achieve Customer Centricity in a Hyper-Connected World

Many organizations claim they are centered on the customer, but few keep that promise. What stands in the way? This paper by the International Institute for Analytics (IIA) looks at the obstacles to customer-centricity. It also explores how organizations can use analytics and technology platforms to become genuinely customer-centric, and make the right connections with customers at the right time, on the right device.

Analytics and the Customer Journey: 7 Best Practices for Delivering a Better Customer Experience

Organizations are ultra-focused on creating exceptional experiences for their customers. The problem is, customers don't think in terms of singular interactions. They actually view their relationship with a brand as a product of their experiences - which is why it is imperative that marketers see things from the customers' perspectives, and should seek to better understand every facet of the customer journey.

Analytics to Fight Tax Fraud

Tax fraud is already prevalent, and fraudsters are more sophisticated and automated than ever. Tax agencies can get ahead of the game by detecting fraud and protecting revenue with the help of advanced and predictive analytics.

An Early Adopters Guide to Hadoop

Should you modernize with Hadoop? If your goal is to catch, process and analyze more data at dramatically lower costs, the answer is yes.

A New Breed of BI: Self-Service Analytics That Your Business and IT Users Will Love

There are plenty of BI solutions on the market that will let you push a button and get an answer. But if you can't explain how you got the answer, or what it means, it's no good. Most self-service BI solutions can only display what has already happened.

Channeling Streaming Data for a Competitive Advantage

Data constantly flows in and out of organizations from electrical and mechanical sensors, RFID tags, smart meters, mobile devices and other objects. Analysts believe this data has triggered a new type of industrial revolution driven by highly accurate, real-time analysis, alerts, and automated decisions and actions.

Combating Financial Crime: The Increasing Importance of Financial Crimes Intelligence Units in Banking

This paper, from Longitude Research, shows how banks are positioning their financial crimes intelligence units (FCIUs) to prepare for both regulatory compliance and general fraud preparedness. Longitude surveyed 121 investment and commercial banks in Europe and North America to identify trends and strategies across the industry.

Customer Experience: The Flip Side of the Fraud Detection Coin

When it comes to deposits, how can your bank balance demand for fast access to funds with the need to protect customers - and your business - from potential fraud? In this paper, learn how to use fraud analytics to evaluate each transaction swiftly and accurately; make better, faster decisions; and give honest customers the hassle-free process they expect.

Data and Analytics to Combat the Opioid Epidemic

Physicians, patients, policy makers, pharma companies and more must work together to stem the opioid epidemic. But we often don't have complete data to understand what's happening and reduce addiction and deaths.

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