MALCOLM WHEATLEY

Call Centers: Risk Assessment Reminders

A few questions to help make sure your call center security plan covers the necessary bases.


Call Center Security: How to Protect Employees and Customers

For many companies, call centers are the heartbeat of the business. So they require CSOs to strike a balance of physical and digital security measures for employees and customers alike.


How To Tell If That USB Download Is Really Worth the Security Risk

A new scoring methodology used by City of London Police helps officers see whether the risks involved with sharing data are worth the benefits.


RESOURCE CENTER

The Skinny on ITIL

The Information Technology Infrastructure Library (ITIL) is coming to America; early adopters say it's a friendly invasion with security benefits


ISO Evolves

The long-standing best practices set is headed for an update; additional standards are on the horizon


Alphabet Soup: Cobit, ITIL and ISO

Expert says ITIL plays well with others


London Eyes: CCTV Captures Images of London Bombers

Within days of the July 7 bombings in London that killed 56 people, images of the perpetrators flew around the world.


Disaster Recovery: Write People into the Plot

Business continuity and disaster recovery plans truly work only if they take employee needs into account


Security Lessons from the UK

Brits handle security differently than do the Yanks. Understanding why and how can help give both sides new ideas.


Corporate Image: Security Sells

Some companies are so serious about security, they try to make it part of their corporate image


VIRTUAL CONFERENCE
Data Center Directions Virtual Conference

Data Center VCAttend this free, 100% online event exploring tools and techniques for making your data center deliver for today and tomorrow.

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WHITE PAPER
Discover whether hosting is your smartest choice for enterprise messaging.

GoogleTo host or not to host? Thats the question for many CIOs as the volume and complexity of enterprise messaging continues to skyrocket.

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