In Depth
5 Ways Google Is Shaking the Security World
Whether you're charged with preventing hacks, protecting assets, stopping fraud or defending trademarks, Google and other search engines present a new mix of risks for everybody in the security game.
By Sarah D. Scalet
Network click fraud, on the other hand, cashes in on the fact that Google isn't the only company that hosts Google advertising. Suppose someone has a blog about insurance. She can sign up as a Google advertising affiliate and have ads for insurance run on her site. If Life Insurance Co. is paying Google $5 per click, Ms. Insurance Blogger might pocket $1 for each click her site generates. Network click fraud is when an affiliate generates fraudulent traffic in order to boost its revenue.
Google insists it is trying to keep the problem in check. Shuman Ghosmajumder, product manager for trust and safety at Google, says the company monitors for all kinds of what it dubs "invalid clicks," and that it routinely issues refunds to advertisers and closes down fraudulent affiliates. In 2005, Google even won a lawsuit against an affiliate it charged with click fraud. But some advertisers say that Google isn't doing enough to prevent and monitor for fraud because it profits from the fraud. Google faces a class-action lawsuit led by AIT, a Web-hosting company, and is in the midst of reaching a $90 million settlement with Lane's Gifts & Collectibles, a mail-order store. (At press time, the proposed settlement was before a judge.)
Why it matters: Click fraud is following a trajectory that will be familiar to any CSO, and it's a telling example of how sophisticated and profitable electronic crime has become. First, the good guys started looking at server logs to find IP addresses in patterns that indicated fraud. The bad guys responded by creating automated bots that simulated different IP addresses and had varying time stamps. Then, the good guys improved their click-fraud detection tools, with a cottage industry sprouting up that specializes in helping online advertisers monitor for fraud. Queue up "click farms," where the bad guys hire people in other countries to do the clicking in a way that looks more realistic. "It's a cat-and-mouse game," says Chris Sherman, executive editor of SearchEngineWatch.com.
What to do: The first step is to put tracking measures in place. In a recent survey done by the Search Engine Marketing Professional Organization (Sempo), a trade group, 42 percent of respondents said they had been victims of click fraud, but nearly one-third of respondents said they weren't actively tracking fraud. "The way you monitor it is you look for something that doesn't make sense," explains Kevin Lee, chair of the group's research committee. "If you spent $100 every day last week, and then this week you spent $130 every day and didn't get any more conversions, or whatever your success metrics are," then you might have a problem, he says.
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