Awareness
ChoicePoint's Letter to Consumers Whose Information Was Compromised
Names, addresses and Social Security numbers may have been viewed by businesses that are not allowed access to such information.
You also should check to see that information such as your Social Security number, address(es), first and last names, middle initial and employers are correct. Errors in this information are often the warning signs of identity theft. Keep in mind, however, that inaccuracies in this information may also be due to simple mistakes. Nevertheless, if there are any inaccuracies in your report, whether due to fraud or error, you should also notify the credit bureau as soon as possible so the information can be investigated and, if found to be in error, corrected.
You should continue to check your credit reports frequently for the next year, to make sure no new fraudulent activity has occurred. The automated "one-call" fraud alert process only works when you request a fraud alert for the first time. If you want additional credit reports later in the year or if you want to renew the fraud alert, the three major credit bureaus require you to contact each organization separately.
Finally, if you have discovered errors or suspicious activity on your credit report, you should consider immediately contacting any credit card companies with whom you have an account and tell them that you have received this letter. You should make sure the address they have on file is your current address and that any charges on the account were made by you. If you have not already done so, you should consider adding a Personal Identification Number, or PIN, to your credit accounts. This will serve as an additional tool to protect your account and help the credit card company ensure they are only processing charges authorized by you.
We have set up a toll free number to accept calls from our customers with questions and to provide any additional advice and support we can. To speak to someone about the information in this letter, please call 1-877-[number redacted] between the hours of 6 a.m. and 7:30 p.m. Pacific time, Monday through Friday. We hope this information is helpful to you and regret any inconvenience this may cause you.
Sincerely,
J. Michael De Janes
Chief Privacy Officer
ChoicePoint
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