In Depth
The Scoop on Restaurant Loss Prevention and Cash Management
Friendly's Restaurants' Ernie Patnode approaches cash management with a lot of common sense, a little technology and, yes, politeness
By Scott Berinato
Marketing understands the limitations on advertising. They respect our concerns.
Do you see anything happening in loss prevention today that concerns you?
I’ve been around a long time. I’ve seen a lot of people fail in security by taking the wrong approach, by thinking they know everything there is to know. The truth is, we all learn every day. A good investigator knows where to go for expertise. Today, it seems like everyone feels above that. More and more they think they don’t need others. Come on. If I don’t rely on others’ expertise, I’m nowhere.
Send feedback to Senior Editor Scott Berinato at sberinato@cxo.com
Other stories by Scott Berinato
cash management
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