Undercover

The Danger of Group Thinking

Workplace violence prevention is too complicated to leave to a committee, unless we can find a better way to prepare its members for the task.

By Anonymous

To make these cross-functional groups work better, CSOs and business managers need to receive training on how to identify risky behavior and successfully manage it. These groups can't just be turned loose with the problem. They need guidance, and more importantly, they need to know what factors are influencing how they are arriving at decisions. In other words, they need avalanche awareness trainingâ¬the understanding that group decisions may tend toward an underestimation of the risks involved. That realization alone could be enough to overcome the dynamic that make groups less risk-aware.

This column is written anonymously by a real CSO. Send your comments via e-mail to csoundercover@cxo.com.

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