In Brief

More Monitoring Needed

E-Mail The ePolicy Institute and American Management Association recently surveyed 840 employers about their e-mail and instant messaging policies. The groups' warning: These policies need work.

June 01, 2005CSO — E-Mail The ePolicy Institute and American Management Association recently surveyed 840 employers about their e-mail and instant messaging policies. The groups' warning: These policies need work.

11% use software to monitor, purge, retain or control IM.

13% have gone to court in lawsuits triggered by employee e-mails.

20% have adopted a policy governing IM use and content.

21% have had employee e-mail and IM subpoenaed during a lawsuit.

25% have terminated an employee for violating an e-mail policy.

35% have an e-mail retention policy in place.

54% conduct e-mail policy training.

79% have implemented a written e-mail policy.

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