In Depth
The Six Things You Need to Know About Executive Protection
Protecting executives and upper management requires risk assessment, cost-benefit analysis and old-fashioned legwork.
By Daintry Duffy
Will this slow me down? Executives concerned that security will be cumbersome can learn how the organizational prowess of their protection personnel can make everything run more smoothly.
Giving your executives a little training of their own can also make them better partners. Some take defensive driving courses and learn what to do if attacked by armed assailants, and what they should do if they are being watched. This might all sound very cloak and dagger, but Russo notes that these are not unheard-of occurrences in the business world. For example, a business competitor who was hoping to gather information about his daily meetings placed one of Russo's executive clients under surveillance. Companies that are in litigation have used surveillance for intimidation purposes. If you get executives thinking about these kinds of situations and taking some ownership of their security, you'll discover an enthusiastic partner. "When they start to see the benefits [of security], they start to like it," says Caspi. "Eventually you get to the point where they can't think how they would get along without security."
Tip #5 Build a big Rolodex
Good information is the lifeblood of an EP program. It pays to work closely with executive assistants, hotel personnel and event organizers. But that's only part of the information network a protection professional needs. Other important resources come from law enforcement and fellow security professionals.
When other executives gather for an event, it can be a good opportunity for security personnel to network as well. These connections can be helpful, but their cooperation depends on the protection professional's powers of persuasion and pleasing. (It also pays to return their calls when they ask for advice.) "These people don't owe you anything," says Caspi. "They can help you if they want, but nobody will hold them accountable if they don't. Fellow protection professionals can also provide a wealth of helpful information. When traveling abroad or to an unfamiliar city, the best information on where to go and which in-country security providers to trust will likely come from peers that have worked security in the area before.
Within the company, the EP professional's network should include the executive assistants who manage the schedules and the HR managers who in many companies ensure that everyone who works in proximity with the top executives are screened and given background checks. But it should also include the security department. Often, executive protection operates outside the boundaries of the regular security department, but that is a mistake, says Oatman. The CSO is a critical advocate to an executive protection program, and EP should work closely with the CSO and his team to ensure a free flow of communication and to facilitate the acquisition of additional resources when necessary.
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