In Depth
Foiling Phishing
Companies on the front lines of the phishing wars share tactics for protecting customers and employees alike.
By Dragoon Alice
The key, of course, is making sure customers will use these tools. "You can give customers a whole range of different tools to identify themselves," says Salmond, "but if they then hand over their password or credit card number to a third party," such techniques offer no protection whatsoever. And if phishers can access your customers' or employees' accounts
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