How the Red Cross found its ID management groove

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Red Cross CISO Suzanne Hall on the organization's monster effort to overhaul security and identity management.

The Red Cross is a longtime leader in the human security business. It organizes disaster response, supplies nearly half the nation's blood supply, teaches life-saving skills, provides international humanitarian aid and supports military service members and their families.

But it hadn't been so much at the cutting edge of information and identity security until last March, when it was named the first recipient of the CourionCare Program for Non-Profits.

Courion, the Westborough, Mass.-based vendor of access governance, compliance and provisioning technology, donated enterprise software licenses for the company's Access Assurance Suite, which enables automated password reset and synchronization capabilities for the charity's mix of thousands of staff and volunteers.

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